Car
hire in Algarve
DRIVE SAFE
throughout
PORTUGAL
get
a Green Card
for traveling abroad
Road Assistance
96 245
7314
HEAD OFFICE
(Free Line)
808 201086
portugal-cars.com
YOUR
BEST CHOICE




|
|
Algarve Car Hire
Frequently
Asked Questions
WHERE
CAN I FIND THE TELEPHONE OF THE COMPANY?
On the Company Rental Agreement not only the telephone number of
the rental station is printed but you also find its address and the one
of the returning station too.
WHAT SHOULD I DO IN CASE OF ACCIDENT?
Call the Police - 112
Call the Company.
Please fill in the entire accident claim.
Never admit liability.
In case of car breakdown please call 24 Hour Road Assistance (+351 96 245 7314
or +351 289 502 204), but if the car still runs please get to the nearest Company
station and exchange the car. The telephone number is on the Company Rental
Agreement and on this document as well as on the car key tag.
WHAT RISKS ARE COVERED IN MY RENTED CAR?
All our cars have Unlimited Public Liability coverage and
24 Hour Road Assistance.
If your rental excludes Collision Damage Waiver (C.D.W.) and/or theft waiver
(T.W.) and your car suffers total or partial damages or is stolen, the driver
is considered totally responsible for the payment of the damages.
If your rental includes Collision Damage Waiver (C.D.W.) and if the car suffers
damages, the driver is held responsible for the payment up to the minimum excess
charge (on the Company Rental Agreement you can find the minimum excess charge
for your car).
If the car or its parts are stolen and if your rental covers the T.W. you're
only responsible for the payment up to the minimum excess charge.
If you choose the SUPER C.D.W. coverage, if available, your responsability
in terms of excess charge is nill, unless it's proven that the occurance was
due
to negligent driving or under the influence of alcohol or drugs.
The Company declines accidents not reported to the police, even if you choose
the SUPER C.D.W.
Please inquire our recepcionist about the costs of the excess charges or consult
our terms & conditions.
WHAT SHOUD I DO IF I WANT TO EXTEND MY RENTAL?
Please go to the nearest Company station and update your rental
agreement.
The vehicle that runs beyond the rental period mentioned on the rental agreement
incurs in legal penalties which are entire responsability of the driver.
SHOULD I RETURN THE CAR WITH FUEL?
The car should be returned with the same level of fuel as you found
it at the beginning of your rental. If less, a refueling service charge
is applied in addition to the cost of the missing fuel. However, if
you bought the tank option at the beginning of the rental (with a 10%
discount), please return the car empty as you will not receive any
reimbursement. Please inquire our recepcionists for more information.
WHAT MAY HAPPEN IN CASE OF EXCEDING LEGAL
SPEED LIMITS?
Avoid driving over the speed limits (90 Km/h). To reduce accident
rate in the country, the portuguese government implemented a control
program on the main roads (Tolerância Zero). The fines are high
and always of the driver's responsability.
IS THERE A STANDARD PROCEDURE THAT SHOULD
BE FOLLOWED WHEN RETURNIG
THE CAR?
Make sure that the person that accepts the car is one of
our recepcionists.
Control the car with the recepcionist for damages and check with the Company
Rental Agreement which indicates if there were any damages already when you
rented the car.
Make sure you do not forget anything inside the car.
If you return the car at the airport before your flight, then you should do
it at least 2 hours before flight departure.
CAN I TRAVEL ABROAD?
You need the Green Card for traveling abroad.
Please inquire with our recepcioists the cost of the Green Card.
IMPORTANT
TELEPHONE NUMBERS
FARO AIRPORT
- +351
96 245 7314
HEAD OFFICE (Free Line) - 800201086
24 HOURS ROAD ASSISTANCE - +351
96 245 7314
EMERGENCY - 112
|
|